Privacy Policy

Effective Date: March 2026

1. Introduction

Welcome to KFE AVIA (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and use our premium aviation brokerage, charter, and consultancy services.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as data automatically collected when you interact with our Site.

A. Personal Information You Provide: When you request a flight quote, contact a broker, or subscribe to our insights, we may collect:

• Full Name

• Email Address

• Phone Number

• Flight details (departure/arrival locations, dates, passenger count)

• Aircraft preferences and inquiry details

B. Technical and Usage Data (Automated Collection): To ensure the security of our transactions, prevent fraud, and optimize our services, our systems automatically collect the following technical data when you submit a form or browse our Site:

• IP Address and approximate geolocation (Country, City)

• Internet Service Provider (ISP) or Corporate Organization network details

• Device specifications (Operating System, Browser type, Screen resolution)

• System language and local timezone

• Detection of VPN or Proxy usage

• Referring URLs and UTM tracking parameters

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as Google Analytics) to track the activity on our Site and store certain information. Under GDPR compliance, non-essential tracking cookies (like Google Analytics) are only activated if you explicitly provide your consent via our Cookie Banner. You can manage or withdraw your consent at any time by clearing your browser cookies.

4. How We Use Your Information

We use the collected data for the following purposes:

• To process your charter requests and aircraft acquisition/sales inquiries.

• To communicate with you directly regarding your requests.

• To send instant notifications to our brokerage team via secure APIs (e.g., Telegram Bot API) to ensure immediate response times.

• To analyze website usage, improve our digital presence, and optimize marketing campaigns.

• To detect, prevent, and address technical issues, spam, or fraudulent requests.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following situations:

• Internal Team: With our brokers and operational staff to fulfill your requests.

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email delivery services, Google Analytics).

• Legal Obligations: When required by law, subpoena, or other legal processes to protect our rights or the safety of our users.

6. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal information. Forms submitted on our Site are encrypted using SSL technology, and technical notifications are routed through secure, encrypted channels. However, no data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you have specific rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure (“Right to be forgotten”): You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

• The right to withdraw consent: You can withdraw your consent for cookie tracking at any time.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: kfe@kfeavia.com

• Phone: +380-997460795